“Sun-El Co., Ltd.” as seen by an intern student

Hello! We are Kukizaki and Okano from Takata Junior College office work course, who visited SunL Co., Ltd. as an intern this time.

I am writing this article as part of my experience. I will introduce what I learned during the internship period and the charm of Mr. Sanel!

Why Sanel?

We usually study the simple functions and software of computers, but we use smartphones more frequently, so we cannot say that we are masters of computers.

Rather, why did we choose Sanel, even though we are not good at it? I will explain with the impression of the office 💻

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Kukizaki

My reason is vague: "I want to actually experience what ICT is like." Why did you choose Sanel?

I have created a website using software called a website builder. I only do simple things, but through that experience, I became interested in creating software and systems using computers. Also, among the businesses that accept interns,"System development"was only Mr. Sanel, so I chose it.

Okano

Kukizaki

What was your impression of the company?

When I think of a company, I had an image that the office was very quiet and work was done in a matter-of-fact manner. But in factOpinions were actively exchanged.Seeing them chatting intimately in the break room,Friendly enough to look like friends rather than co-workersI was doing it.

Okano

Kukizaki

When I was working on a computer, I had the image of sitting alone and silently facing the screen. As Mr. Okano said, between employeeslots of communicationIt was also easy for me to ask questions and ask for advice.

Freedom anyway! comfortable office environment

There is a certain ingenuity in the office seat, but what is that ingenuity?
*See the image below for hints! ?

The answer is, as an initiative to enhance the office environment,Free address systemis incorporating 🪑

Certainly, there are no personal luggage or computers in the seats shown in the image!

If you change your seat depending on the day, the scenery will change and you can change your mood 😊

Since the seats are also facing each other,easy to communicateI felt that it was very good!

Before the Corona disasterfull remote workand ... andfull flexMr. Sanel, who has a highly flexible work style. You can drop off and pick up your child from kindergarten or cram school, go to the hospital, or complete private errands during the day on weekdays.By using it together with remote work, you can use your time more effectively.

Also, Mr. SanelHairstyle, clothes, nails and accessories are free!Of course, depending on the occasion, you may wear formal clothes.

to be free within the limits of one's responsibilityWith that in mind, everyone was dressed in their own way to work, enjoying fashion, wearing slippers indoors, and so on.

Promotion of local IT

In recent years, an increasing number of companies are making efforts to revitalize local communities and contribute to society.

Sun-El Co., Ltd.Human resource development and expansion of opportunities for young people and women to play an active roleWe are also involved in various community-based projects.

Let's take a look at what exactly we are doing.

Okano

At the beginning, you said, "I want to know about ICT!", but were you able to find out after all?

yes. First of all, I had heard the word ICT a lot, but I didn't know what it meant, so I looked it up!

Kukizaki

It is a word that emphasizes not only computer technology but also information transmission and focuses on how to use technology.

San-El uses ICT technology toI want to contribute to my hometown of MieWith this in mind, we are focusing on community-based businesses.

Okano

For example, developing local IT human resources"Mie Prefecture IoT Promotion Lab"Participation in programming classes for children"Sanel Kids Lab"There is the operation of In addition, we are working with Mie Prefecture to introduce IT to local companies and educational sites.DX promotionIt seems that they are putting effort into

Mr. Sanel"A company that makes everyone involved happy"is our corporate philosophy.

We value connections with people in the community, business partners, and among employees.I have toI understand.

next,kids labI will introduce in detail about

kids lab

"I want to create a place where people can become familiar with the IT field from an early stage,""I want to develop human resources who can work locally using IT skills in the future."It is a classroom that has been opened to realize such thoughts.

The beginning isIrregular events of "programming experience" held at Mie Children's Castle and MiemIt was.

that isCram school at the request of parentsand children interested in programming began to gather.

The course is divided into beginner and step

Nowadays, smartphones have become popular, and the number of children who are not used to computers is increasing. Also, from 2020,Programming learning becomes compulsory in elementary schoolsit was done.

In the meantime, these effortsIt is a good opportunity to understand the lessons better and broaden the children's horizons, and it will also lead to the development of future engineers.Isn't it?

Among the students of Kids Lab,"I want to be an engineer in the future" "I want to go to a technical college!"It seems that there is a voice like this.

It's great that you've found what you love to do!

Would you like to touch programming at Kids Lab?

Click here for more information about Kids Lab

Efficiency up! useful office tools

In San ElMielWe operate an owned media site (this site). Sunl is derived fromLove・Life・Linkcherishing the three "L's" ofA place to connect people to people, communities to companies, and technology to the futureAs such, a wide range of information is disseminated, from Mie's delicious sweets to IT knowledge and Sun-El's corporate culture.

The charm of MieL

"I can't really imagine what kind of company it is just from the corporate site (company homepage)..."

"I want to know the atmosphere of the Sun-El office!"

"I want to know the tricks of PC operation!"

"What kind of people are San-El employees?"etc…

All such questions will be answered by watching MieL!

MieL hasAttractiveness that cannot be seen only on the Sanel homepageThere is! ✨

We also introduce small stories, connections between locals and employees, and recommended local foods."connection"I hope you can understand more about the meaning of cherishing. ?

If you want to know more about the origin of MieL,this way (direction close to the speaker or towards the speaker)Please take a peek from 💡

Furthermore, by incorporating office tools, we are working to improve work efficiency. All interactions during the internshipSlackI did it. Also, the original of this article wasNotioncreated using

Slack

Notion

we must be in the office"some stuff"I noticed that there is no the"some stuff"What is...

Kukizaki

In Sanel's officephonethere is noWhat a surprise! How do you handle phone calls?

at Sanel“Fondesk”calledI use a telephone answering service.All incoming calls are posted on the chat tool Slack,A style in which the person in charge calls back if necessaryTherefore, no phone calls are required.

Okano

I'm sure there are many of you out there who have trouble concentrating because of the sound of your phone, or being unable to let go of your hands. 🤔

With our telephone support service, you can eliminate these problems.

I was surprised because there was an image that the office = telephone correspondence. This is also one of the ways to improve work efficiency.

Sincere response - customer support -

When you think of programming, you probably think of games.?

Here, I will introduce the contents of the game operation that I experienced this time and the game I actually played!

＞＞ Maybe everyone has played this game...! ? 🎮 <<

what are u doing?

interview

we,Work to look at inquiries received from users who actually play the game and think about how to respond appropriatelyI was able to do it. moreover,Work to summarize what kind of inquiries were received by category in an easy-to-understand mannerI also experienced it.

among them,"Classroom for New Writing Skills"I was introduced to a book called, and I studied how to write sentences that are easier to understand for the other party.

When responding to inquiries, not only the wording, but also how to respond to customersIs it a sentence that is transmittedis emphasized. Instead of just stating factsAccurately understand what the other party wants to appeal and what they are looking forWe will do our best to satisfy you.

When I interviewed Mr. Onishi, who is in charge of game operations, I was able to hear a story unique to CS (customer support).

Kukizaki

Q.How did you decide to operate the game?

A.Regarding operational projects, I often receive requests through my superior, Mr. Minami.A track record of creating and operating games in-houseI would like to ask Mr. Sanel from Mr. Minami's connections! I have a request.

Onishi

Kukizaki

Q.What do you keep in mind when dealing with inquiries?

A.Read what the user wants to sayandReply in sentences that are easy for users to understandThat's it. Since we communicate in writing, I am careful not to misunderstand.

Onishi

Kukizaki

Q.What is the hardest part? Conversely, when do you feel rewarded?

A.The difficult part isThe internals of CS are not communicated to the user, Is it the part? It's a matter of course, but users can't see how much CS is handling or what kind of content it's handling, so if you're rushed to respond quickly, I'll respond in order, so please wait! It will be...

On the contrary, it's rewarding,Know what problems your users are havingI think that's interesting.

Onishi

I'm sure you all have had the experience of asking questions in-game, reporting bugs, and making inquiries to management.

If you can't play as you want, you may get frustrated and write with momentum. but,On the other side of the screen, there is someone who is making an effort so that we can enjoy playing without stress.Don't forget.

[Reference document]
Author: Gen Karaki
Title: “Classroom for New Writing Skills”
Publisher: Impress

Game introduction

The main game of CenturyUU!

[Me and the Dinosaur ~Let everyone go hunting for 3 minutes~]

3 minutes a dayA hearty auto battle RPG that makes you stronger and stronger just by starting the game.

Tame the cute dinosaurs that appear in the world set in the primitive age and get your own pets!

Let's go on a big adventure with your family with the marriage and parenting functions👨‍👩‍👧

While calling it an idle game,Boss battles, guild battles, events, trainingThere are plenty of replay elements such as.

Even those of us who don't usually play games can easily level up and enjoy it without paying.

[Official Twitter]https://twitter.com/bokukyouryu?lang=ja

[Happy Animal Hospital]

A large collection of cute animals!

With my cat Namikohospital managementWhy not?

If you help a lot of patients and upgrade the hospital, the types of animals that visit will increase and it will become more lively.🎶quickWe were able to heal ourselves during our internship.

[Official Twitter]https://twitter.com/happy_animal_hp

What do you think of the two games we introduced?

bothEasy to playTherefore, both men and womenanyone can enjoyIsn't it 👂🏻

Good for killing time!It's okay to go all out!If you are interested, please give it a try!

Must see! How to make meetings more productive

I visited a remote meeting between an employee working from home and an employee working at the office.

When you enter the conference room, the remote conference is displayed on the display placed on the table. Three people participated remotely, and the meeting was held with a total of six people, including those who were actually in the meeting room.

A camera is attached to the display and a microphone is installed nearby.The camera is showing the room, so that remote employees can see this situationIt was.

Since the microphone picks up the sound in the room, your voice can reach even from a position away from the display,Scene of explaining using a whiteboard while standingThere was also.

4 points to keep in mind at meetings

It's nice to have a meeting, but somehow we get together, talk haphazardly, and disband. in the endWhat was the purpose of the story...? I wondered, and felt that remote meetings were kind of difficult to talk aboutIsn't there?

If you don't know your purpose, you will be at a loss as to what to do.

In order not to let the precious meeting end in vain,4 pointsAnyone can have a smooth and dense meeting just by pressing 💡

Kukizaki

Mr. San-El told us about the 4 important points when holding a meeting! Please use it as a reference.

ice breaker

The first is taken before the meeting begins in earnest.ice breakerIt's time.

What is an icebreakerCreate an environment where everyone can speak out through chats and status reports in order to alleviate the atmosphere that makes it difficult to talk remotely.It is.

This time, we introduced ourselves through the screen to people who work from home that we have not met yet. Everyone was friendly and the meeting started in a peaceful atmosphere.

purpose confirmation

Vice President Minami, who was participating in the meeting, will proceed when the tension is relieved. It seems that this facilitator is decided in advance.

And the second point isConfirm the purpose of the meetingto hold.Grasp the gist by indicating the goal of the talk and deepen your thoughts on the agendaI can.

Deployment

The third is discussion and information development.Output opinions and suggestionsThen, we will add flesh to each idea.

the information isSlack, so you can easily ask questions and report progress.

Mr. Minami's enthusiasm was so strong that we could feel his passion even when we were watching.

Final confirmation and tasks until next time

Finally, in summaryNext ActionConfirmation of (who will do what next).

Final confirmation of the content decided in the discussion, determination of roles, and clarification of what should be completed by the next stepLeave it as By doing so, among the tasks necessary to complete the project, only the small steps that I really need to focus on now emerge.

When I saw how they worked out the details, I felt that it would be easier if I could receive such detailed instructions when I was working.

The internship period was 2 weeks, but 2 days were remote work due to the spread of coronavirus.

Regardless of corona, if remote work becomes more popular, it will be effective in reducing transportation costs, building costs, air conditioning, etc.

Currently, it is still common to work at the office, but it may not be too far in the future when remote work becomes common as society becomes more ICT-oriented.

Sun-L Corporation

Up to this point, we have provided you with an overview of San-El's company and its initiatives. How was it?

As I wrote at the beginning, the atmosphere of the company is good anyway.

What impressed me was the “sweets corner”!

"It's important to have an environment where you can relax in the office.""Creating Conversation Starters"For this reason, we always have sweets and coffee. It seems that sweets are prepared on a request basis, listening to requests on Slack's internal chat channel.

This kind of communication on a regular basis may be one of the reasons for the good atmosphere.

When I saw the employees working happily,'The job is hard and painful'The idea was overturned.

Very few people have a job that they really love.Have fun while doing it,The result suited me,There are many people who say.

When we were entrusted with this article, we didn't have the confidence to complete it.

However, when I tried to do it in my own way even though I was not good at it, I realized that I could write unexpectedly, and said, "I like writing sentences."meet new meI was able to.

If you ask me if I write beautiful sentences just because I like it, the answer is NO.

Even though I have an irritated feeling that I can't keep up with what I want to write, but stillThe feeling of "let's write" is importantI felt what it was.

I was able to learn a lot through valuable experiences such as writing articles, helping with game operations, experiencing remote work, and talking with the founder of the company.

I would like to make use of the knowledge and skills I acquired during my internship in my future university life so as not to waste it.

Thank you for reading until the end!